The Ministry of Health has established a virtual health advisory portal to address the growing number of public queries on the Coronavirus Disease 2019 (Covid-19) and to correct misinformation.
The medium, which was done in partnership with DoctorOnCall, is the first of its kind initiated by a government in the region.
Malaysians can access this for free from anywhere, seven days a week, between 8.30am to 5pm via www.moh.gov.my or www.doctoroncall.com.my/coronavirus.
On this portal, the public will be able to search for verified and credible written articles about the disease; take a self-assessment test to understand their risks, and should they wish to clarify their symptoms, speak to a Ministry of Health doctor via chat, phone or video call.
This free virtual health advisory platform allows a doctor to understand callers’ concerns, assess the symptoms, and advice on the necessary steps to be taken.
Should a patient be identified with a high risk of infection, the necessary protocol within the Ministry of Health Crisis Preparedness And Response Centre (CPRC) will be activated by the doctor, all this achieved seamlessly.